ALE® OVC® Status - Incident history

OmniVista Cirrus 10.6.1 upgrade in the Europe regional cluster (eu.manage.ovcirrus.com)

2026-10-11T00:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: EU

Oct 11, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 11, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 11, 00:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of UPAM service and network management..

OmniVista Cirrus 10.6.1 upgrade preparation in the Europe regional cluster (eu.manage.ovcirrus.com)

2026-10-09T21:00:00.000+00:00

Type: Maintenance

Duration: 9 hours

Affected Components: EU

Oct 10, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 9, 21:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 9, 21:00:00 GMT+0
Identified - Expected disruptions: 1 hour 45 minutes interruption of UPAM service and network management..

[France] OmniVista Cirrus EU – Connectivity issue between our hosting provider and the Orange network

2026-10-02T12:56:00.000+00:00

Type: Incident

Duration: 1 hour and 51 minutes

Affected Components: EU

Oct 2, 14:46:46 GMT+0
Resolved - OVHcloud has restored network connectivity between its network and the Orange network in France. Since 14:15 UTC, devices and users connecting through Orange have been reaching OmniVista Cirrus EU normally, and affected devices have reconnected automatically. We consider this incident resolved and will keep monitoring the platform. Impact window: 12:56 – 14:15 UTC..

Oct 2, 12:56:00 GMT+0
Identified - OVHcloud, our hosting provider, is experiencing a network connectivity issue between its network and the Orange network in France. Their teams are working to restore normal connectivity. Devices and users connected to the Internet through Orange in France may lose their connection to OmniVista Cirrus intermittently. Devices may appear offline, and the web portal may load slowly or not at all. Devices will reconnect automatically once connectivity is restored, and no action is required on your side. The OmniVista Cirrus platform itself is operating normally, and customers using other Internet providers are not affected..

OmniVista Cirrus 10.6.1 upgrade in the Americas regional cluster

2026-09-23T04:00:00.000+00:00

Type: Maintenance

Duration: 5 hours

Affected Components: US

Sep 23, 09:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 23, 04:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 23, 04:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of UPAM service and network management.

OmniVista Cirrus 10.6.1 upgrade preparation in the Americas regional cluster

2026-09-22T04:00:00.000+00:00

Type: Maintenance

Duration: 5 hours

Affected Components: US

Sep 22, 09:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 22, 04:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 22, 04:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of UPAM service and network management..

OmniVista Cirrus 10.6.1 upgrade preparation in the Americas regional cluster

2026-09-21T04:00:00.000+00:00

Type: Maintenance

Duration: 5 hours

Affected Components: US

Sep 21, 09:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 21, 04:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 21, 04:00:00 GMT+0
Identified - Expected disruptions: 1 hour 30 minutes interruption of UPAM service and network management..

OmniVista Cirrus 10.6.1 upgrade in the Asia-Pacific regional cluster

2026-09-16T10:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: APAC

Sep 16, 14:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 16, 10:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 16, 10:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of UPAM service and network management.

OmniVista Cirrus 10.6.1 upgrade preparation in the Asia-Pacific regional cluster

2026-09-15T10:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: APAC

Sep 15, 14:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 15, 10:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 15, 10:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of UPAM service and network management..

OmniVista Cirrus 10.6.1 upgrade preparation in the Asia-Pacific regional cluster

2026-09-14T10:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: APAC

Sep 14, 14:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 14, 10:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 14, 10:00:00 GMT+0
Identified - Expected disruptions: 1 hour 30 minutes interruption of UPAM service and network management..

OmniVista Cirrus 10.6.1 upgrade in the United Kingdom regional cluster

2026-09-11T00:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: UK

Sep 11, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 11, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 11, 00:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of UPAM service and network management..

OmniVista Cirrus 10.6.1 upgrade preparation in the United Kingdom regional cluster

2026-09-10T00:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: UK

Sep 10, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 10, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 10, 00:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of UPAM service and network management..

OmniVista Cirrus 10.6.1 upgrade in the Europe regional cluster (eu-2.manage.ovcirrus.com)

2026-09-08T00:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: EU-2

Sep 8, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 8, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 31, 07:11:09 GMT+0
Identified - Expected disruptions: 15 minutes interruption of UPAM service and network management..

OmniVista Cirrus 10.6.1 upgrade preparation in the Europe regional cluster (eu-2.manage.ovcirrus.com)

2026-09-07T00:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: EU-2

Sep 7, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 7, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 31, 07:08:46 GMT+0
Identified - Expected disruptions: 15 minutes interruption of UPAM service and network management..

Device call home service impacted

2026-07-21T06:40:00.000+00:00

Type: Incident

Duration: 1 hour and 1 minute

Affected Components: EU

Jul 21, 07:40:36 GMT+0
Resolved - This incident has been resolved..

Jul 21, 06:40:00 GMT+0
Investigating - We are currently investigating this incident..

OmniVista Cirrus 10.5.2 upgrade in the Europe regional cluster

2026-03-04T01:00:00.000+00:00

Type: Maintenance

Duration: 6 hours

Affected Components: EU

Mar 4, 07:00:00 GMT+0
Completed - Maintenance has completed successfully.

Mar 4, 01:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 4, 01:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of network management..

Service disruption in the US regional cluster

2026-03-03T20:30:00.000+00:00

Type: Incident

Duration: 2 hours

Affected Components: US

Mar 3, 22:30:00 GMT+0
Resolved - All OmniVista Cirrus services are now operating normally.

Mar 3, 20:30:00 GMT+0
Investigating - OmniVista Cirrus services in the US region are currently disrupted. The OmniVista team is working to resolve the issue..

OmniVista Cirrus 10.5.2 upgrade preparation in the Europe regional cluster

2026-03-03T02:00:00.000+00:00

Type: Maintenance

Duration: 5 hours

Affected Components: EU

Mar 3, 07:00:00 GMT+0
Completed - Maintenance has completed successfully.

Mar 3, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 3, 02:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of UPAM service and network management..

OmniVista Cirrus 10.5.2 upgrade preparation in the Europe regional cluster

2026-03-02T02:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: EU

Mar 2, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

Mar 2, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 2, 02:00:00 GMT+0
Identified - Expected disruptions: 1 hour 30 minutes interruption of UPAM service and network management..

OmniVista Cirrus 10.5.2 upgrade in the Americas regional cluster

2026-02-26T05:00:00.000+00:00

Type: Maintenance

Duration: 6 hours

Affected Components: US

Feb 26, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

Feb 26, 05:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 26, 05:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of network management..

OmniVista Cirrus 10.5.2 upgrade preparation in the Americas regional cluster

2026-02-25T07:00:00.000+00:00

Type: Maintenance

Duration: 5 hours

Affected Components: US

Feb 25, 12:00:00 GMT+0
Completed - Maintenance has completed successfully.

Feb 25, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 25, 07:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of UPAM service and network management..

OmniVista Cirrus 10.5.2 upgrade preparation in the Americas regional cluster

2026-02-24T07:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: US

Feb 24, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

Feb 24, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 24, 07:00:00 GMT+0
Identified - Expected disruptions: 1 hour 30 minutes interruption of UPAM service and network management..

OmniVista 10.5.1 Maintenance Update – Europe regional Cluster

2025-10-14T04:00:00.000+00:00

Type: Maintenance

Duration: 1 hour

Affected Components: EU

Oct 14, 05:00:00 GMT+0
Completed - Maintenance is now in progress.

Oct 14, 04:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 14, 04:00:00 GMT+0
Identified - Expected disruptions: none..

OmniVista 10.5.1 Maintenance Update – Americas regional Cluster

2025-10-13T08:00:00.000+00:00

Type: Maintenance

Duration: 1 hour

Affected Components: US

Oct 13, 09:00:00 GMT+0
Completed - Maintenance is now in progress.

Oct 13, 08:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 13, 08:00:00 GMT+0
Identified - Expected disruptions: none..

OmniVista Cirrus 10.5.1 upgrade preparation in the Europe regional cluster

2025-09-10T02:00:00.000+00:00

Type: Maintenance

Duration: 1 day and 12 hours

Affected Components: EU

Sep 10, 15:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 10, 07:07:01 GMT+0
Identified - Maintenance is now in progress.

Sep 10, 02:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of network management..

OmniVista Cirrus 10.5.1 upgrade preparation in the Europe regional cluster

2025-09-09T02:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: EU

Sep 9, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 9, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 9, 02:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of network management and UPAM authentication services..

OmniVista Cirrus 10.5.1 upgrade preparation in the Europe regional cluster

2025-09-08T02:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: EU

Sep 8, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 8, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 8, 02:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of device connectivity..

OmniVista Cirrus 10.5.1 upgrade in the Americas regional cluster

2025-08-27T07:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: US

Aug 27, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 27, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 27, 07:00:00 GMT+0
Identified - Expected disruptions: none..

OmniVista Cirrus 10.5.1 upgrade preparation in the Americas regional cluster

2025-08-26T07:00:00.000+00:00

Type: Maintenance

Duration: 4 hours

Affected Components: US

Aug 26, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 26, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 26, 07:00:00 GMT+0
Identified - Expected disruptions: 15 minutes interruption of device connectivity..

OVNG (aka OVC 10.X) US Cluster is experiencing an outage.

2024-04-12T02:00:00.000+00:00

Type: Incident

Duration: 6 days and 12 hours

Affected Components: US

Apr 12, 17:00:00 GMT+0
Resolved - This incident has been resolved..

Apr 12, 15:00:00 GMT+0
Monitoring - This incident has been monitored..

Apr 12, 13:00:00 GMT+0
Identified - We have applied a fix and are monitoring it..

Apr 12, 02:00:00 GMT+0
Investigating - We are currently investigating this incident..